We’re All About Support!

As the leading cloud-based network analytics platform, customer support is the most important aspect of what we do. Included with your subscription to our Voyance analytics service, our support team works to ensure everything works flawlessly, all the time.

24/7 Web and email support is provided directly from the Voyance interface giving you free access to our Support Center where you’ll find a treasure trove of tools Try it, you’ll love it.


E-mail/Web Support
Voyance customers have 24/7 access to Nyansa Support team and get help weekdays during business hours (PDT).

Support Center
Helpful tips, tools and training to address any and all your questions. Our support center includes detailed documentation, how-to videos as well aster ability to track trouble tickets.

Expert Support Staff
Highly technical experts trained in all things wired and wireless networking.

Onboarding Webinar: Voyance 101

Watch our new onboarding drop-in webinar series. These weekly webinars are designed to get you going quickly with Voyance. A Nyansa engineer will guide you through the dashboard, provide an overview of features, and take questions from the audience.

Live Webinars
Weekly: Mondays @12:30pm ET
Monthly: Every 2nd Tuesday @ 1:00pm ET

We’ve got you covered with 5 topics that repeat every five weeks.

Admin Settings

Wifi and Network Services Basics

Voyance Walkthrough

Reactive TShoot

Proactive TShoot

Mar 4, Apr 8, May 13

Mar 11, Apr 15, May 20

Mar 18, Apr 22, May 27

Mar 25, Apr 29, Jun 3

Feb 25, Apr 1, May 6, Jun 10