SUPPORT

At Nyansa, we’re fanatical about providing customer support. We’re only successful when you’re successful.

Enterprise Support at No Extra Cost

The simple subscription pricing model to the Voyance service includes live phone and email support at no additional cost. Nyansa or one of our well vetted resell partners, will work with you to deploy your first Voyance crawler and complete your initial setup.

Advice from Domain Experts

Our team has deep expertise in network and application performance best practices and how they impact end-user experience. Our support team sits alongside our R&D team rapidly facilitating problem resolution as well as incorporating customer feedback into Voyance. We’re standing by to help.

Seamless Cloud Management

Unlike legacy systems that require require IT operations teams to manage and monitor their monitoring systems, Voyance takes out that pain. Software upgrades are available at no additional cost and happen seamlessly without any customer intervention.

In-Context Help

Voyance provides in context help. All analytics results and metrics are clearly defined within the product, all in plain English.